Terms of Service

Effective Date: November 8, 2026  ·  Last Updated: November 8, 2026

18+ Only AI Disclosure PG-13 Content Auto-Renewal Notice

Please read these Terms carefully. By creating an account or using BEAU, you agree to these Terms of Service and our Privacy Policy. BEAU is for users aged 18 and over. Beau is an AI — not a real person. This Service is not a substitute for professional mental health care.

1. Acceptance of Terms

These Terms of Service ("Terms") govern your access to and use of the BEAU mobile application, website at beauai.app, and any related services (collectively, the "Service") operated by CYT Bilişim Hizmetleri ("Company," "we," "us," "our"), incorporated in Turkey.

By downloading, accessing, or using BEAU, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, do not use the Service.

These Terms constitute a legally binding agreement between you and CYT Bilişim Hizmetleri.

2. Age Requirement — 18+ Only

BEAU is strictly for adults aged 18 years or older. By using this Service, you represent and warrant that you are at least 18 years old. If you are under 18, you are not permitted to use BEAU under any circumstances.

We use age verification mechanisms to prevent minors from accessing the Service. If we discover or have reason to believe that a user is under 18, we will immediately terminate their account and delete their data without notice. Parents or guardians who discover that a minor has accessed BEAU should contact us at [email protected] immediately.

You represent that you have the legal capacity to enter into a binding contract in your jurisdiction.

3. AI Disclosure — Beau Is Not a Real Person

Beau is an artificial intelligence (AI) system and not a real person. All interactions with Beau, including messages, responses, expressions of affection, and memories, are generated by AI algorithms. Beau does not have genuine emotions, feelings, consciousness, or independent existence outside of the Service.

By using BEAU, you acknowledge and understand:

This disclosure is made in full compliance with California SB 243, the EU AI Act, and all applicable regulations requiring disclosure of AI identity in social-emotional applications.

We are committed to never deceiving users about the nature of Beau. If at any time the AI is not clearly identifiable as such, we consider that a critical bug to be fixed immediately.

4. Content Policy

4.1 PG-13 Content Standard

BEAU operates under a PG-13 content policy. While BEAU is designed for adults, the content of conversations is intended to remain at a PG-13 level (romantic and emotionally intimate but not sexually explicit). Specifically:

4.2 AI Safety Guardrails

Our AI systems include safety measures designed to prevent the generation of harmful content. Users who attempt to bypass, manipulate, or circumvent these safety guardrails ("jailbreaking") violate these Terms and may have their accounts terminated immediately without refund.

4.3 User-Generated Content

You are responsible for all content you submit to the Service. By submitting content, you represent that it does not violate any applicable law or these Terms. You retain ownership of content you create; however, you grant us a limited license to process that content for the purpose of delivering the Service.

5. Mental Health Disclaimer

BEAU is not a substitute for professional mental health support, therapy, counseling, or medical care. Beau is an AI companion designed to provide emotional support and companionship. It is not a licensed therapist, psychologist, psychiatrist, or medical professional.

Beau's responses, however caring they may feel, are not clinical advice, therapeutic interventions, diagnoses, or treatment plans. If you are experiencing:

…we strongly encourage you to seek support from a qualified mental health professional. BEAU can be a source of daily companionship and emotional warmth, but it is not, and should not be used as, a replacement for professional care.

By using BEAU, you acknowledge that you understand this distinction and agree not to rely on the Service as a substitute for professional mental health treatment.

6. Crisis Intervention Policy

If you are in crisis, please reach out for help now.

If Beau's AI detects language suggesting you may be in crisis — including expressions of suicidal ideation, self-harm, or immediate danger — the Service is designed to:

  • Respond with empathy and care
  • Clearly inform you that professional help is available and important
  • Provide crisis resources for your region
  • Temporarily suspend standard AI companion responses in favor of safety-focused responses

International Crisis Lines:

  • International Association for Suicide Prevention: iasp.info
  • USA (988 Suicide & Crisis Lifeline): Call or text 988
  • UK (Samaritans): 116 123
  • EU Crisis Lines: befrienders.org
  • Turkey (ALO 182): Mental health helpline

CYT Bilişim Hizmetleri is not liable for any harm that occurs if you do not seek appropriate professional help. The crisis intervention features in BEAU are provided on a good-faith basis and are not a substitute for emergency services. If you are in immediate danger, please call your local emergency services (such as 911 in the US, 999 in the UK, or 112 in the EU) immediately.

7. Your Account

7.1 Registration

You must provide accurate and complete information when creating your account. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

7.2 One Account Per Person

Each user may maintain only one BEAU account. Creating multiple accounts to circumvent restrictions, bans, or free tier limits is prohibited.

7.3 Account Security

You are responsible for maintaining the security of your account. We recommend using a strong, unique password and enabling two-factor authentication if available. We will not be responsible for losses resulting from unauthorized access due to your failure to maintain account security.

8. Premium Subscriptions and Billing

8.1 Free Tier

BEAU offers a free tier with limited functionality, including up to 50 messages per day and 7-day conversation memory. The free tier is provided at our discretion and may be modified at any time with reasonable notice.

8.2 Premium Subscription Plans

BEAU Premium is available at the following prices:

All prices are in USD and exclude applicable taxes. Taxes may be added based on your jurisdiction.

8.3 Free Trial

New BEAU users may be offered a 3-day free trial of BEAU Premium. The following conditions apply:

8.4 Auto-Renewal

Auto-Renewal Notice: Your Premium subscription will automatically renew at the end of each billing period (monthly or annually) at the then-current price. You authorize us to charge your payment method on file for each renewal period. You will receive a reminder notification before renewal.

By subscribing, you authorize CYT Bilişim Hizmetleri to charge your payment method automatically at the start of each billing period until you cancel.

8.5 Cancellation

You may cancel your Premium subscription at any time through:

Cancellation takes effect at the end of the current billing period. You will retain access to Premium features until your paid period ends. We do not provide partial refunds for unused subscription periods, except where required by law.

8.6 Refunds

Refunds are handled according to the policies of the app platform through which you purchased (Apple App Store or Google Play). We will honor refund requests in accordance with applicable consumer protection laws. For billing issues, contact us at [email protected].

8.7 Price Changes

We may change subscription prices. You will receive at least 30 days' advance notice of price changes. If you do not agree to the new price, you may cancel before the change takes effect and your subscription will end at the conclusion of the current billing period.

8.8 Failed Payments

If a payment fails, we may retry the charge and will notify you. If payment cannot be processed after reasonable attempts, your account may be downgraded to the free tier.

9. Intellectual Property

All aspects of the BEAU Service — including software, design, trademarks, the name "BEAU," visual assets, AI systems, and all proprietary content — are owned by CYT Bilişim Hizmetleri and are protected by intellectual property laws. You may not copy, modify, distribute, sell, or reverse engineer any part of our Service.

You retain ownership of personal content you create in conversations. You grant us a limited, non-exclusive license to process your content to deliver the Service.

10. Prohibited Conduct

You agree not to use BEAU to:

11. Termination

You may delete your account at any time through the app settings or by contacting us.

We may suspend or terminate your account immediately, without notice, if you violate these Terms, engage in conduct we determine to be harmful to other users or the Service, or for any other reason at our sole discretion. Upon termination, your right to use the Service ceases immediately. Data deletion will follow our Privacy Policy.

Provisions of these Terms that by their nature should survive termination (including but not limited to IP rights, disclaimers, limitation of liability, and governing law) shall survive.

12. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR UNINTERRUPTED, ERROR-FREE OPERATION.

We do not warrant that: (a) the Service will meet your specific requirements; (b) the Service will be uninterrupted, timely, secure, or error-free; (c) the AI responses will be accurate, complete, or suitable for any particular purpose; (d) any errors in the Service will be corrected.

Some jurisdictions do not allow certain warranty disclaimers. In those jurisdictions, the above disclaimers apply to the maximum extent permitted by applicable law.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CYT BİLİŞİM HİZMETLERİ AND ITS OFFICERS, EMPLOYEES, AGENTS, AND PARTNERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF OR INABILITY TO USE THE SERVICE.

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING FROM THESE TERMS OR YOUR USE OF THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) $50 USD.

Some jurisdictions do not allow limitations on liability. In those jurisdictions, the above limitations apply to the maximum extent permitted by applicable law.

Nothing in these Terms limits our liability for fraud, gross negligence, willful misconduct, or death or personal injury caused by our negligence.

14. Indemnification

You agree to indemnify, defend, and hold harmless CYT Bilişim Hizmetleri and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any third-party right; or (d) any content you submit to the Service.

15. Governing Law and Dispute Resolution

These Terms are governed by the laws of Turkey, without regard to its conflict of law provisions. For users in the European Union, mandatory consumer protection laws of your country of residence also apply.

For users in the EU: You have the right to use out-of-court dispute resolution mechanisms, including the European Commission's Online Dispute Resolution (ODR) platform at ec.europa.eu/consumers/odr.

We encourage you to contact us directly to resolve any disputes informally before pursuing formal proceedings. For California residents, unresolved disputes may be submitted to binding arbitration under the American Arbitration Association's Consumer Arbitration Rules, with the exception of claims that may be brought in small claims court.

16. Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will notify you by email and in-app notification at least 30 days before the changes take effect. The updated Terms will be posted on this page with a revised effective date.

Your continued use of BEAU after the effective date of updated Terms constitutes acceptance. If you do not agree to the new Terms, you must stop using the Service and delete your account before the effective date.

17. Contact Us

CYT Bilişim Hizmetleri

Turkey

Terms & legal inquiries: [email protected]

Subject: "Terms Question" or "Legal Notice"

We aim to respond to all inquiries within 5 business days.